This Privacy Policy explains how 99jl collects, uses, stores, discloses, and protects the personal information of individuals who register accounts, make transactions, or otherwise interact with the 99jl platform at 99jl.one. This Policy is compliant with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By using the 99jl platform, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 99jl is the personal information controller responsible for the personal data of Players who access the platform at 99jl.one. 99jl operates as a PAGCOR-authorized online gaming platform serving adult Filipino players aged 21 years and above throughout the Philippines.
As personal information controller, 99jl determines the purposes for which and the manner in which personal data is collected, used, and stored. 99jl has designated a Data Protection Officer (DPO) in compliance with Section 21 of the Data Privacy Act. Contact details for the DPO are provided in Section 15 of this Policy.
The 99jl platform is accessible at https://99jl.one. All references to "99jl," "We," "Us," or "Our" in this Privacy Policy refer to the 99jl platform and its operators. For formal inquiries, contact our Data Protection Officer using the details in Section 15.
99jl collects several categories of personal data from Players and platform visitors. The specific data collected depends on the nature of the interaction — browsing the site, registering an account, making a deposit, or undergoing KYC verification each involve different data collection activities.
| Data Category | Specific Data Elements | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number, ID document scans | KYC Required |
| Contact Data | Philippine mobile number, email address | REG Required |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | REG Required |
| Financial Data | GCash / PayMaya / bank account details (masked), transaction history, deposit and withdrawal records | TXN Required |
| Gaming Activity Data | Game session records, bet history, win/loss records, game preferences, sports bet history | AUTO Automatic |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation data (city-level) | AUTO Automatic |
| Communications Data | Live Chat transcripts, support ticket records, SMS communication records | OPT When Used |
| Marketing Preferences | Promotional opt-in / opt-out status, communication channel preferences | OPT Optional |
99jl does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessment purposes, in which case such collection shall be limited to the minimum necessary and subject to heightened protection.
99jl collects personal data through the following channels and mechanisms:
Under the Data Privacy Act of 2012, personal data may only be processed when a legitimate criterion for processing exists. 99jl processes personal data on the following lawful bases:
99jl uses the personal data it collects for the following specific purposes, each of which is directly connected to the operation of the platform and the provision of services to Filipino players:
99jl does not sell, rent, or otherwise commercially transfer individual Player personal data to any third party for that party's own marketing or commercial purposes. Data sharing as described in Section 6 is limited to operational necessity and legal compliance.
99jl discloses personal data only to the categories of recipients identified below, and only to the extent strictly necessary for the stated purpose. All third-party recipients are contractually required to maintain the confidentiality and security of personal data shared with them.
99jl retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods prescribed by PAGCOR regulations and Philippine law — particularly the Anti-Money Laundering Act, which requires retention of certain financial records for a minimum of five (5) years from the date of the last transaction.
Specific retention periods applicable to different data categories are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with the National Privacy Commission's guidelines on data disposal.
99jl implements organizational, technical, and physical security measures to protect personal data against unauthorized access, disclosure, alteration, destruction, or loss. These measures are designed to provide a level of security appropriate to the risk posed by the processing activities.
In the event of a personal data breach that poses a real risk of serious harm to affected Players, 99jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by Section 20(f) of the Data Privacy Act. Affected Players will be notified without undue delay in accordance with NPC guidelines.
The 99jl platform uses cookies and similar tracking technologies to support the operation of the website, improve the Player experience, and conduct analytics. Cookies are small text files placed on your device when you visit 99jl.one. They do not contain executable code and cannot be used to access other information on your device.
You may manage cookie preferences through your browser settings. Please note that disabling all cookies may impair your ability to log in and use the 99jl platform. For analytics cookies, you may also opt out by adjusting the cookie preferences within the platform settings.
Under the Data Privacy Act of 2012, all Players have the following rights with respect to their personal data held by 99jl. These rights may be exercised by contacting the 99jl Data Protection Officer as described in Section 15.
You have the right to obtain confirmation of whether 99jl processes your personal data and, if so, to receive a copy of that data in a commonly used electronic format.
You have the right to request correction of inaccurate or incomplete personal data that 99jl holds about you. Requests for rectification of KYC identity data may require re-submission of updated government identification documents.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal and regulatory retention obligations — in particular, AMLA-mandated financial record retention requirements that supersede erasure requests for transaction data.
You have the right to object to processing based on legitimate interests and to request restriction of processing in certain circumstances, such as while the accuracy of data is contested or an objection is under assessment.
You have the right to receive a copy of the personal data you provided to 99jl in a structured, commonly used, machine-readable format, and to request transmission of that data to another data controller where technically feasible.
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Marketing opt-out can be managed from your account settings or by contacting support.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. 99jl encourages Players to contact our DPO first so we may attempt to resolve the concern directly.
99jl will acknowledge all data subject rights requests within five (5) business days of receipt and will provide a substantive response within thirty (30) days, extendable by a further thirty (30) days for complex requests with written notification of the extension.
The 99jl platform is strictly prohibited to individuals under the age of twenty-one (21). This age restriction is a legal requirement under PAGCOR regulations governing online gaming in the Philippines. The platform does not knowingly collect, process, or store personal data from individuals under 21 years of age.
Where 99jl becomes aware or reasonably suspects that personal data has been collected from an individual under the age of 21, 99jl will immediately suspend the associated account, void all transactions, and permanently delete all personal data associated with the underage individual without retention. If you are a parent or guardian and believe your child under 21 has accessed or registered on the 99jl platform, please contact the 99jl Data Protection Officer immediately using the contact details in Section 15.
Certain personal data processed by 99jl may be transferred to and stored on servers or systems located outside the Republic of the Philippines. Such transfers may occur in connection with cloud infrastructure services, game software provider servers, or third-party technology service providers whose infrastructure operates internationally. All cross-border transfers of personal data from the Philippines are conducted in compliance with Section 21 of the Data Privacy Act, which requires that the recipient country or organization provides an adequate level of protection for personal data that is at minimum equivalent to the standards of the Philippine Data Privacy Act.
Where transfers occur to entities in countries without an NPC-recognized adequate level of data protection, 99jl ensures that appropriate safeguards are in place, including contractual clauses consistent with NPC-approved standard contractual requirements.
With your consent, 99jl may use your contact details (mobile number or email) to send you promotional communications including deposit bonus offers, reload promotions, free spin announcements, sports betting highlights, and platform news. Marketing communications are sent via SMS or in-platform notifications and are only sent to Players who have opted in at registration or subsequently updated their marketing preferences.
You may opt out of marketing communications at any time by updating your preferences in Account Settings or by notifying the 99jl support team via Live Chat. Opt-out requests will be processed within five (5) business days. Opting out of marketing communications does not affect the receipt of transactional communications such as deposit confirmations, withdrawal notifications, or security alerts, which are sent as part of the service regardless of marketing preference.
99jl does not send gambling promotional communications to individuals who are subject to a self-exclusion order or who have activated responsible gaming restrictions. Marketing communications are also subject to PAGCOR responsible gaming advertising guidelines.
99jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulations, National Privacy Commission guidelines, platform features, or data processing practices. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
Material changes to this Privacy Policy that may affect the rights of Players or the nature of processing activities will be communicated via in-platform notification or SMS to the registered mobile number at least seven (7) days prior to the amendment taking effect, where operationally practicable. Continued use of the 99jl platform after an amended Privacy Policy takes effect constitutes acceptance of the revised Policy.
The current version of this Privacy Policy is always accessible at https://99jl.one/privacy-policy. Players are encouraged to review this Policy periodically. If you have questions about any amendment, please contact the 99jl Data Protection Officer.
For all inquiries relating to this Privacy Policy, the exercise of data subject rights, data breach notifications, or complaints regarding the handling of personal data, Players may contact the 99jl Data Protection Officer through the following channels:
Live Chat: Available 24/7 via the Live Chat feature on the 99jl platform. State "Data Privacy Request" at the beginning of the conversation for routing to the DPO team.
Email: [email protected] — subject line "Data Privacy Request" (plain text address, not a clickable link).
Response Time: DPO acknowledgment within 5 business days. Substantive response within 30 days.
Players who are not satisfied with 99jl's response to a data privacy concern may lodge a formal complaint with the National Privacy Commission (NPC) of the Republic of the Philippines through official NPC channels. For PAGCOR-related regulatory concerns, complaints may also be directed to PAGCOR through their official complaint process.
All personal data processing by 99jl is conducted in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules administered by the National Privacy Commission — the same legal framework that governs Philippine banks and financial institutions.
99jl does not sell, rent, or commercially trade individual Player personal data to any third party for marketing purposes. Data sharing is limited strictly to operational partners and legally required disclosures — nothing more.
Every login session, deposit, withdrawal, and data interaction on the 99jl platform is protected by 256-bit SSL/TLS encryption — the same standard used by BPI, BDO, and major Philippine digital banks. Your data travels over encrypted channels at all times.
99jl maintains a designated Data Protection Officer (DPO) in compliance with the Data Privacy Act. The DPO is your point of contact for all data privacy requests, rights exercises, and complaints — reachable via Live Chat or email.
Data is not kept indefinitely. 99jl retains personal data only as long as required for its purpose or mandated by law — after which it is securely deleted or anonymized following National Privacy Commission data disposal guidelines.
In the event of a data breach posing real risk to Players, 99jl commits to notifying the NPC within 72 hours and affected Players without undue delay — consistent with the Data Privacy Act's breach notification requirements and PAGCOR incident reporting guidelines.
Your personal data is in safe hands at 99jl. A platform built on fairness, security, and compliance with Philippine law — from your first GCash deposit to your last win. Register now and play with confidence. 21+ only.